SHIPPING & RETURNS
PLEASE READ CAREFULLY...
If you require a return, refund, or warranty claim, please start by writing us here: hello@curvemeslim.com
At CurveMeSlim, we take pride in our products and customer service. We appreciate your purchase, trust, and honesty. As a small business, we understand the importance of your satisfaction and the protection of your personal data.
We want to ensure that you are completely satisfied with your purchase. If you have received an item that is damaged or faulty, we will happily replace it at no additional cost to you. Please contact us within 48 hours of receiving your order to initiate the replacement process.
Please note that our store does not accept returns or exchanges. Once an item has been received, it cannot be returned. However, we can offer replacements at no additional cost if the item falls under the following criteria:
- The item is faulty, damaged, broken, or soiled upon arrival.
- The parcel is lost in transit.
We do not accept returns or refunds if the customer changes their mind after receiving their order(s). We strive to provide accurate product descriptions and processing times. Please be sure to thoroughly read our descriptions and processing times before making a purchase.
At CurveMeSlim, we understand the importance of data protection and privacy. Therefore, we will not be held liable for any lost or misrouted parcels. It is the customer's responsibility to ensure that all information provided is correct before submitting the order to prevent losses in the mail or other mishaps from happening.
If you wish to cancel your order, you may request a cancellation within 24 hours of purchase. Otherwise, you will receive a partial refund as we have already started the shipping process.
We ship worldwide and provide a trackable shipping option. Once your order has shipped, you will receive an email confirmation with a link to track your package. You can also reach out to our customer support desk at hello@curvemeslim.com to check on your order status.
Please note that shipping times may vary depending on your location. For customers in the United States and Canada, the order will arrive within 10 to 12 business days. For customers in Australia, the United Kingdom, New Zealand, and other countries, it can take up to 20 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas.
We take the security of your personal data very seriously. Therefore, we comply with all local and worldwide data protection laws. We collect and process personal data in a transparent and lawful manner. We only collect and process personal data that is necessary for the purpose of providing you with the best possible service.
We protect your personal data from unauthorized access, use, and disclosure. We use appropriate technical and organizational measures to ensure the security of your personal data. We regularly review and update our security measures to ensure that they are effective and up to date.
By making a purchase from CurveMeSlim, you agree to our refund and replacement policies, cancellation policy, shipping policy, and data protection policy. We reserve the right to modify our policies at any time. Please check our website for the most up-to-date policies.
In conclusion, we value your satisfaction and the protection of your personal data. We strive to provide the best possible customer service and adhere to all local and worldwide data protection laws. If you have any questions or concerns, please do not hesitate to contact us at hello@curvemeslim.com.